Qatar Airways has introduced the world’s first holographic virtual AI flight attendant. Named Sama 2.0, which translates to ‘sky’ in Arabic, this innovative creation is set to redefine the passenger experience.
Sama 2.0 isn’t just any ordinary AI; she’s a groundbreaking creation designed to enhance the passenger experience. Named after the Arabic word for ‘sky,’ Sama 2.0 is more than just a virtual assistant; she’s a friendly companion in the skies.
Qatar Airways is set to showcase Sama 2.0 at the Arabian Travel Market Dubai, from May 6th to 9th, 2024. Visitors will have the unique opportunity to interact with this technological marvel firsthand at the Qatari Airways pavilion in Hall No.2.
Features and Capabilities
Real-Time Interaction: Sama 2.0 is equipped with state-of-the-art conversational AI, enabling her to engage with passengers in real-time. From answering FAQs to providing destination information, she is poised to assist travelers throughout their journey.
Accessibility: Passengers can access the holographic AI flight attendant through Qatar Airways’ immersive digital platform, QVerse, as well as their mobile app. This accessibility ensures seamless communication and convenience for travelers.
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Qatar Airways envisions Sama 2.0 not as a replacement for human cabin crew but as a complement to enhance passenger services. While she won’t be delivering water or blankets, Sama 2.0 will play a vital role in providing information and facilitating transactions, such as flight bookings and service inquiries.
Sama 2.0’s human-like demeanor and ability to engage in natural conversations mark a significant advancement in AI technology. With her presence, passengers can expect a more personalized and efficient travel experience.
At the Dubai World Trade Centre, attendees of the Arabian Travel Market will have the opportunity to interact with Sama 2.0 in real-time. Whether it’s seeking travel advice or gaining insights into destination highlights, Sama 2.0 stands ready to assist.
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For Qatar Airways customers, the interaction doesn’t end at the exhibition. Through QVerse and the airline’s mobile app, passengers can virtually engage with Sama 2.0, accessing a wealth of travel-related information and services.
Sama 2.0’s debut echoes the ongoing evolution of AI technology in various industries. Just as Sophia made waves in robotics, Sama 2.0 represents a milestone in the integration of AI in aviation, promising a more connected and efficient future for air travel.
