YouTube TV arrived in 2017 as a new extension of the service, now dedicated to the live TV and on-demand content segment.
Since its launch, YouTube TV has become one of the most popular services. Its extensive catalog of channels and a competitive price managed to attract millions of users.
The Live Guide is the section through which YouTube TV users can access all channels. So, ideally, the Live Guide UI should have an intuitive design.
However, it seems that the YouTube TV service has been undergoing changes in both the UI and UX (Source). But many users are not quite liking the tweaks.
The latest YouTube TV ‘Live Guide’ UI and UX changes that are bothering many
According to multiple reports, the UI and UX changes in the new YouTube TV Live Guide make the experience worse.
It appears that it appears that the YouTube TV team was looking for a more visual and minimal experience with the least amount of text. They made adjustments keeping this in mind.
The more excellent dimensions of Live Guide thumbnails result in less content being visible and fitting within the user interface. This means that the experience becomes less user-friendly because it requires more movements to navigate the whole catalogue.
Additionally, many metadata elements that were once visible have been not visual. If a user wishes to view the metadata of the shows or channels, they must open additional options on the Live Guide’s user interface.
The reduction in the font size can make it difficult to read.
There are also functional changes to the behaviour of some YouTube television features. For example, the ’10 second rewind’ requires three clicks, which is more complicated than before.
The YouTube TV team looks into the Live Guide’s UX and UI issues.
With all of the above and more, it appears that the value of YouTube TV’s money is helping keep users even when they are dissatisfied with UI or UX changes.
In the end, the overall experience and level of quality must be in sync. It appears to be that the YouTube TV team agrees with this since they are currently looking into Live Guide issues with the interface.
We will update this story if new related events arise in the future.